Depending on the type of business or website that you have, your social media strategy might look very different.
One of the biggest key challenges of social media is getting a following in the first place. That way when you do share great content, you have a large audience just waiting to like and share your content even further.
There are a lot of tactics for building your social media following, but the underlying principle above all else should be keeping in mind that this is social activity.
A lot of businesses will start out on social media, and just expect that when they post something about a new product or a new feature of their website, that people will want to interact with it. Then when people don't start flying in, they'll write off social media as something that doesn't work for driving traffic.
People interacting with your business over social media often want a human interaction. These days on the Internet we are inundated with tons of ads and ways for companies to grab our short attention spans, so most people using social media are looking to get away from being blanket advertised to.
Don't blanket advertise
If your company sells cookie recipes, don't just start a Twitter account and keep blasting the same tweet again and again of If you want to buy cookie recipes, come to us now!
In the real world you might equate this to me standing at the entrace of a grocery store, and telling every single person that walks by that I have cookies for sale on aisle 4. This is great information that they need to know right?
But instead you're actually sitting on the highway at the entrance to your city and stopping and telling everyone cookies are on aisle 4, regardless of if the person was even contemplating a trip to the grocery store.
It doesn't take much for someone to hit that un-follow button, and now that's one less follower you have that didn't want to hear all the noise about cookies you're flooding thier social stream with.
Do listen for potential ways to advertise
So your cookie recipies selling company now has a descent following, and you're looking for a way to attract people to go buy your recipes.
You notice that someone complained about another recipe company not having any good cookie recipies, and in this social context it's perfectly reasonable as humans for us to step into this conversation and say to the original poster we've got great cookie recipes, here's a discount code if you find any you like: 15%OFF.
In just a few words you've let this person become aware of your brand, also you're listening for wants, and on top of all that you're so stoked about turning them onto your great product you'll give them a discount to prove it!
Back in the real world this would be the same as standing in the cookie aisle or maybe the cooking aisle, waiting for someone to come down the aisle that is clearly set on making some cookies, and then pointing them at exactly the product they should buy, and oh by the way have a coupon!
These one-to-one type interactions are by far one of the greatest purchase motivators, since we as humans are much more likely to take a personal recommendation over a blanket advertisement aimed at everyone.
Social Media tools to make life easier
It won't be very apparent when you start to build your social networks, but there will become a time when all of the sudden you realize, wow there is a ton of information and things happening, I can't keep track of it all.
That's when some awesome Social Media tools can come to the rescue. Here I'm not going to cover in great detail each one, but just link you to some cool useful ones that a lot of people currently use to manage social.
|Tool Name||Supported Networks|
|HootSuite||Faceboook, Google+, Twitter, LinkedIn, Foursquare, WordPress, Mixi, Apps Directory|
|SproutSocial||Faceboook, Google+, Twitter, LinkedIn|
|Buffer||Faceboook, Google+, Twitter, LinkedIn, app.net|
Hopefully you now have a basic understanding of what social media marketing can accomplish for your business or website. Really the best way to get into social networking is just start interacting with people and try to be genuinely helpful. Once enough people know that you're a good source of information, they'll keep coming back to you for more!